Privacy Policy for XCELL Soccer Training
Effective Date: May 5, 2026
1. Information We Collect
We collect only the information required to manage training sessions:
Parent/Guardian Information
- Name
- Phone number
Player Information
- Player name (child)
Scheduling Information
- Session bookings
- Training schedules
- Attendance records
Communication Data
- SMS reminders and notifications
We do not collect email addresses.
2. How We Use Your Information
We use your information strictly to operate the training program:
- Schedule and manage training sessions
- Send SMS reminders and updates
- Notify users of schedule changes
- Maintain attendance records
3. SMS Communication & Consent
By opting in, you agree to receive SMS account notifications related to:
- Training session reminders
- Schedule updates
- Important notifications
Details:
- Message frequency varies
- Standard Message and Data Rates may apply
- Reply STOP to opt out
- Reply HELP for help
4. Data Sharing
We do not sell or rent your data.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
We only share information with services required to operate the platform, such as:
- SMS providers (e.g., Twilio)
- Hosting/infrastructure providers (e.g., Vercel)
These providers process data only on our behalf.
5. Communications & Opt-Out
By providing your phone number and opting in, you agree to receive SMS account notifications from XCELL Soccer Training. Message frequency may vary. Standard Message and Data Rates may apply. Reply STOP to opt out. Reply HELP for help. Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.
6. Data Security
We take reasonable measures to protect your data:
- Secure hosting environments
- Encrypted connections (HTTPS)
- Restricted access to authorized personnel
No system is 100% secure, but we minimize risk.
7. Children's Information
We collect limited information about players (children) strictly for:
- Scheduling
- Training management
All data is provided and managed by parents or guardians.
8. Your Rights
You can:
- Request access to your data
- Request deletion of your data
- Update your information
Contact us at: (586) 265-1733
9. Data Retention
We keep data only as long as necessary to:
- Provide services
- Maintain scheduling records
After that, data may be deleted or anonymized.
10. Changes to This Policy
We may update this policy as the platform evolves. If changes are significant, we will notify users.
11. Contact
XCELL Soccer Training
Contact: (586) 265-1733